The City of Mandurah's Environmental Health Services section aims to ensure the sale and supply of safe and suitable food to residents and visitors. Our focus is to work cooperatively with business operators to achieve the best possible food safety outcomes.

If you suspect a food product is below standard or food is not handled in a hygienic manner please:

  • retain any food
  • contact the City

If you have concerns about the standard of hygiene of a food premises within the City please complete and submit a Food Service Request.

Food businesses are put into risk levels of:

  • LOW – eg: residential kitchens, bed and breakfast. Inspected annually
  • MEDIUM – eg: commercial restaurant, take-away, café. Inspected bi-annually
  • HIGH – eg: child care centers, aged care facilities. Inspected bi-annually

Annual registration fees are determined according to risk.

Information for specific businesses and needs

For alfresco dining on City owned/managed land you will need to complete an alfresco dining permit application through the customer portal. With the application you will need to include:

  • A site plan (including buildings, pedestrian pathways and curb) which complies with the Alfresco Dining and Outdoor Trading Guidelines
  • Copy of public liability insurance (Certificate of Currency of at least $10 million)
  • Photographs of the furniture and other structures to be placed in the alfresco area

Bed and breakfasts are registered as a LOW risk food business and only permitted to prepare one meal (breakfast) per day.

Town planning will need to be sought to operate a bed and breakfast.

The approval process is the same as for all food businesses.

View the guidelines for preparing food in a bed and breakfast

Prior to purchase you may wish to have a pre-settlement inspection of the business undertaken. You will receive a report outlining issues or outstanding improvement notices on the premises. Please note there is a fee charged for this inspection. Contact Health Services on 95503810 or health@mandurah.wa.gov.au to arrange a settlement inspection.

You will need to complete a food business application through the customer portal. The previous business owner must also notify Health Services of the business sale and settlement date via email health@mandurah.wa.gov.au

Food prepared in a residential kitchen catering for no more than six children.

The approval process is the same as for all food businesses.

The City offers free access to Foodsafe Online a Food Handler Training Program for individuals.

Once you have added the course to your cart, on the payment page please use the coupon code FSMANDU347 to access the training free of charge. Using the discount code you should not have to enter any credit card details. 

Completion of FoodSafe® Online satisfies the food handler training requirement of Standard 3.2.2A of the Australia New Zealand Food Standards Code.

New Standard 3.2.2A – Food Standards Code

Standard 3.2.2A - Food Safety Management Tools is a new standard introduced across Australia to improve food safety.

The new standard will be enforced Australia-wide from the 8 December 2023.

Check if the new standard applies to your business

Food Safety Supervisor

A list of  Registered Training Organisation's that are approved to deliver the Food Safety Supervisor course can be found on the WA Department of Health website or NSW Food Authority website

View FoodSafe® Free Online Food Safety Training

Please contact Planning and Building Services to check if any approvals from either department are required.

Complete a food business application through the Customer Portal. Along with this application you will need to attach:

  • A floor plan of the business or food van showing all fixtures, fittings and equipment.

To assist in your application you may wish to refer to:

If you are constructing a mobile food van, please refer to the mobile food van guidelines.

Food prepared for sale at home is generally not supported however approval can still be sought provided:
  • foods are of a low risk eg: jams, sauces, other condiments and cakes (no cream)
  • the kitchen is clean and in good repair
The approval process is the same as for all food businesses. 
View the guidelines for preparing food in a residential kitchen

For either profit or non-profit events within the City:

Complete a food stall approval application through the customer portal at least 14 days prior to the event. Along with this application you will need to attach:

  • A floor plan showing all equipment
  • Copy of public liability insurance (Certificate of Currency of at least $10 million)
  • A copy of your Food Act Registration (if food is prepared in conjunction with an approved premises).

Temporary food stall information sheets and guides:

Helpful resources

Food safety service request (PDF - 31.5KB)
Download PDF
Alfresco dining and outdoor trading guidelines (PDF - 716.9KB)
Download PDF
Health Application Lodgement Guide (PDF - 412.9KB)
Download PDF