The City of Mandurah aims to provide a safe, welcoming and enjoyable city for both residents and visitors.

Community safety is an issue that the City cannot tackle alone. The City takes a joint approach to community safety and crime prevention. We work together with a range of people and groups towards creating a safer Mandurah.

The City works with WA Police, Neighbourhood Watch WA and other key partners to ensure community safety has a well-rounded approach and to carry out a number of these initiatives and projects.

The City's Community Safety Strategy 2024-2029 demonstrates the City’s vision and commitment to safety. This Strategy outlines the roles and responsibilities of all those involved and provides the framework for community safety initiatives in Mandurah.

The City is also excited to introduce an incentive rebate scheme to help more community members improve their home security, enhancing personal safety and peace of mind. 
From early 2025, the Safety Incentive Rebate Scheme, offering three different rebate options, will provide financial assistance to residents to improve the level of security within their home and community. 

Mandurah is a city with a village heart, and by working together, we will continue to create a safe, connected, and welcoming place for all. 

Safety initiatives

Business Beat is a set of resources which have been developed to help businesses improve safety, prevent crime and reduce the negative impact crime may have on their business.

The Kit includes a safety and security audit checklist, information sheets on cash-handling, shoplifting and hold-up precautions, and crime prevention through environmental design.
Find out more from the WA Police Force Website

The City of Mandurah has implemented a network of Closed-Circuit Television (CCTV) cameras throughout key locations, including buildings, public facilities, and high-traffic areas. This initiative is supported by grants from both the State and Federal Governments.

The primary goal of the CCTV system is to safeguard public and private assets, deter criminal activity, and provide evidence for investigations. Cameras are strategically placed in areas prone to high pedestrian traffic, such as the Central Business District (CBD) and entertainment precincts. 

These "hot spots" benefit from the presence of CCTV as a deterrent against anti-social behaviour and crime and serving as a 'capable guardian' in these spaces.
In partnership with WA Police, the City has formalised its commitment to enhancing safety through a Memorandum of Understanding (MOU). This agreement ensures that WA Police have access to CCTV footage and equipment to support their investigations.

Requests from the public

Access to CCTV footage by the public is restricted and will only be provided under legal orders or through a formal Freedom of Information (FOI) request under the Freedom of Information Act 1992.

For more information on submitting an FOI request, please visit the Freedom of Information (FOI) page on the city’s website.

All CCTV recordings are securely stored and maintained in compliance with the State Records Act 2000, with footage kept for 31 days.

Crime prevention through environmental design is using the built environment to lead to a reduction in the fear and incidence of crime. Here are some tips that you can implement around your home to achieve sufficient crime prevention.

  • Natural surveillance - Place lighting to allow people to be seen from 25 metres away, not directly in their line of sight to allow full vision of other passer-by’s. A white coloured light allows better vision of others. While leaving a few front window coverings open gives the idea that you are watching the street and will see any crime that occurs.

  • Access control – Have a clearly defined line between public space and your property by using low lying bushes, garden beds or low fences at the front of your property to clearly show ownership.

  • Clear path – Having a clear path to your front door makes anyone approaching your property not on this path easily identifiable.

  • Hiding places - Make sure that shrubs are no higher than 36 inches from the ground and trees up 7 feet from the ground so there are no places to easily hide. Also consider removing any fences from the front of your property to enable a clear line of vision but do consider something to distinguish your property from the road, such as a line of flowers.

  • Maintenance – Keeping your home maintained and well-kept sends the message that your property is occupied and cared for so you will notice and report any crime.

  • Presence – Keep vehicles in the garage to show you are home, also gives the idea that the vehicle is cared for will be reported if stolen. Only putting your bins on the street when it is bin day and bringing them back in that same day shows you are not away for an extended period. Removing your mail daily also indicates your house is lived in.

  • Windows – Keep all windows locked or have security screens on the outside rather than fly wire. If you do not have a security screen make sure door locks are at least 40 inches from windows, this prevents thieves being able to smash a window and reach around to the door lock.

  • Neighbours – Be friendly with your neighbours and always let them know when you are going away so they can take in your mail and watch over your property.

How to protect your home (PDF)

How the City of Mandurah is addressing anti-social behaviour

 

Cam-Map WA is a public database where owners and operators of CCTV systems in Western Australia can voluntarily register their public facing cameras. Managed by the Western Australia Police Force, the platform aims to assist in criminal investigations and improve public safety by identifying CCTV locations. Participation is encouraged from state and local government agencies, as well as the community.

The information in the database is accessible only to the registrant, who can update their own account, while the WA Police Force can view contact details for investigation purposes. However, police cannot access camera footage unless provided by the registrant.

To register with Cam Map WA. Please follow the Cam-Map WA link.

Safe and Found WA supports people living with dementia, autism or a cognitive impairment who might be at risk of becoming lost or reported as missing, by ensuring Police have immediate access to critical information to assist when undertaking search operations. 

This is an initiative introduced by the Western Australia Police Force and Australia Medic Alert Foundation.

For further information please visit the Safe & Found website.

Supported by WA Police.

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Helpful documents

Community Safety Strategy 2024 -2029 (PDF - 4.4MB)
Download PDF
Homeless Directory (PDF - 578.7KB)
Download PDF
Who to Contact - Resident information (PDF - 45.3KB)
Download PDF
Family Domestic Violence Community Directory (PDF - 44.8KB)
Download PDF