Some online payments temporarily out of service 

We are currently updating our systems and processes to make it easier for you to find information and make online payments via our new online platform, City of Mandurah Online.

Whilst we update the website and move over the to the new system, there will be some online payments that will be out of service temporarily.

The online payments affected are animal renewals, debtors, and infringements.

These payments are expected to be back online soon.

If you wish to make a payment for animal renewals, debtors, or infringements, you can:

  1. Visit customer services and we can take payment over the counter; or
  2. Pay using BPAY by following the below steps: 
    • Find the BPAY biller code and CRN on your bill. (How to find this information on your documents)
    • Log in to your online or mobile banking.
    • Select BPAY, your preferred account, enter the BPAY details, amount, and payment date.
    • Done!
  3. Pay over the phone by calling customer service on 9550 3777

View information location examples for payments using BPAY

Pay your rates

Received a rates notice or installment reminder? Pay online here

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