All animals are welcome in the City of Mandurah, and we promote responsible pet ownership to ensure the care and safety of all members of our community.

It's important our records reflect the correct information. If any of your animal details have changed, including your address, you can let us know by completing the Update animal details form.

Common animal complaints and how to report them.

Neighbours are encouraged to speak to dog owners if they are concerned about excessive barking.

If the barking continues to be unreasonable, residents are able to contact Ranger Services who will provide a Nuisance Dog Pack. Included within the Nuisance Dog Pack is:

  • a ‘Bark Card’;
  • a Nuisance Dog Complaint completion guide;
  • a Nuisance Dog Diary and
  • a Form 7 Nuisance Barking Dog Complaint

Initially you may wish to use the ‘Bark Card’ which allows you to anonymously make your neighbour aware that you are affected by their dog(s) behaviour.

If you feel that the Bark Card has not improved the situation or you would like the City to investigate without using the Bark Card you will be required to complete a Dog Nuisance Diary. The Diary must be completed over (7) seven days noting each time you are affected by the dog nuisance.

To formally request the City of Mandurah investigate the nuisance, please ensure you have provided the following:

  • Form 7 complaint as to a nuisance dog
  • (7) seven day nuisance diary
  • Any other evidence to substantiate the complaint.

Once complete, return to Ranger Services either by email to or in person at one of the below locations

  • City of Mandurah - 3 Peel Street, Mandurah, 8.15am - 4.30pm Monday to Friday.
  • Falcon eLibrary - corner of Flavia Street and Cobblers Street, Falcon, 9.00am - 5.00pm Monday to Friday.  

When Ranger Services have received your completed Dog Nuisance Pack, a ranger will review the information and evidence provided and contact you to discuss the next steps.

If you see a wandering or stray dog, please contact City rangers with a full description of the dog and location it was last seen. A ranger will then attend to secure the dog.

Dogs must be held by a leash in all public places, unless in an approved Dog Exercise Area. If a dog is wandering or a stray there is a risk to the community of a dog attack.

Dog owners can help reduce wandering dogs by making sure all fences and gates are secure, and all dogs are registered and wearing ID.

A dog attack can take many forms, from a person or animal being chased and growled at, to a physical contact resulting in the death of an animal or serious injury to a person. All attacks should be reported to Ranger Services, regardless of the severity of the attack. All complaints are confidential.  For more information on responding to dog attacks in the community you can read the information sheet available.

Contact City rangers on 9550 3777 or email

Open information sheet

To assist with deterring stray/feral cats from entering your property, there are plenty of commercial products available from pet stores and other retail outlets. Please ensure all care is taken to prevent other domestic animals from eating or inhaling suggested cat repellents.

Some other deterrents include:

  • Oil of Wintergreen sprayed on your fences
  • Mineral Turpentine sprayed or soaking an old rag in turps and wrapping it around a stick in the garden
  • Cloudy Ammonia, Orange Peel and Cayenne pepper.
  • Naphthalene Flakes in a bag
  • Vicks Vapour Rub smeared around
Deterrent recipe:
  • 1 bulb of garlic or 1 large onion (diced and mashed)
  • 1 teaspoon of Cayenne Pepper of 1 teaspoon of Tabasco Sauce
  • Add to 4 cups of warm water
  • Soak for 1 to 2 hours (or overnight)
  • Strain into a watering can or spray bottle

Ranger Services has a small quantity of cat traps that City of Mandurah residents/ratepayers can borrow. There are conditions that must be followed when hiring the trap and a bond of $120 payable on collection.

The City of Mandurah Cat Local Law 2019 came in to effect 29 January 2020. This Local Law allows for the City to penalise the owners of nuisance cats. If a cat is trapped and is found to be registered, microchipped & sterilised it will be returned to the registered owner, along with an order to control the nuisance. If the cat is trapped again, a $200 penalty will be issued. If the cat is not registered with Local Government it will be impounded.

Contact City rangers on 9550 3777 or email

City rangers

3 Peel St, Mandurah WA 6210

Postal address:
PO Box 210, Mandurah WA 6210

(08) 9550 3777

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