Notice Regarding Online Payment Confirmations
When making online credit card payments, you may see an error message stating “Guest access disabled” instead of a confirmation message.
Please be assured your payment is still being processed. We’re working to resolve this issue as quickly as possible.
If your payment has not appeared in your account after 24 hours, please contact Customer Services on 08 9550 3777.
We apologise for any inconvenience and appreciate your patience while we work on a solution.
Here's some helpful tips to get you started...
1. Have your renewal notice with you
2. Find the payment reference number:
3. Click the 'Pay online now' button to get started
For all animal registration enquiries, please contact Customer Service
